Phone Bugs Man

I am getting stressed as a result of all the ‘phonecalls I get several times a day on both my home ‘phone and my office ‘phone encouraging me, or almost ordering me, to try to get compensation for having been mis-sold Premium Protection Insurance....

Why do I not use checklists?

Why do I not use checklists? One of the things I like about being self-employed is not only not having a boss, but also not having any set procedures or checklists to follow slavishly. I know some claims handlers find them useful. Checklists that is, not bosses. The...

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